Account & billing

Your account is a Suede account

Strumly doesn't have its own separate login. It uses the shared Suede account system: when you sign in, you're bounced to app.suedeai.ai, sign in once, and return to Strumly signed in. The same account works across every Suede product on suedeai.ai domains — one identity, one session.

That also means there's no Strumly-specific password to manage. Account-level concerns (email, password, sign-out everywhere) live with your Suede account.

What needs an account, and what doesn't

No account needed: the tuner, metronome, chord library, scales, strumming trainer, ear trainer, looper, backing tracks, transpose, songs, Amp Lab, Rig, Bench, the learning path, and all lessons and guides. Progress for these (streaks, path steps, quiz results) is stored locally in your browser.

Account needed: the AI coach. Coaching sessions, your profile, and your drill history are tied to your account and stored server-side — that's what lets the coach remember you across devices and sessions.

Pricing

During early access (now)

Everything is unlocked free: every tool, no pass required. The coach's free tier — 3 sessions per calendar month, unlimited drills inside each session — is active. Paid passes are coming soon; nothing is charged during early access while payments are being finalized.

The planned model

When early access ends, Strumly's pricing has three parts:

• Free forever: the tuner, no sign-up required. The coach keeps a free tier of 3 sessions a month, with memory that carries over between sessions.
• Week pass — $5.99, one time: unlocks the full toolkit for 7 days. Not a subscription. It doesn't auto-renew; when it lapses you can buy another whenever you need one.
• Pro — $19.99/month: unlimited coaching sessions, full session history and drill tracking, and every tool included (no separate pass needed).

Current details always live on the pricing page.

How the free coaching tier counts sessions

A session is consumed by your first real message in a conversation — not by the coach's greeting, and not by drill results or session-end messages. Inside a session, drills and questions are unlimited. The cap resets monthly. Your profile and session summaries persist regardless of the cap; hitting the limit pauses new sessions, it doesn't erase anything.

Upgrading, managing, and canceling

Upgrading to Pro happens from the billing page via Stripe checkout. Pro is a monthly subscription billed through Stripe.

For anything billing-related you can't do yourself — cancellation questions, a charge you don't recognize, a refund request — use the contact page and it will get sorted directly. Strumly is run by a small team (of one), which cuts both ways: no support-ticket bureaucracy, but responses come from a human on a human schedule.

Data

Your coaching data — profile, session summaries, drill scores — exists so the coach can do its job. Microphone audio from drills and the tuner is analyzed locally in your browser and is not uploaded; only drill scores are stored. For the formal details, read the privacy policy and terms.